3M Company for General Supplies seeks to reach a distinguished status in the market through providing highly-professional and innovative services to all plants and companies and observing punctuality in supply, regular and emergency maintenance and high quality of the supplied goods.

Help Centre & Technical Support Guidelines

3M Company for General Supplies has established a Help Centre, which is the contacting point that receives complaints and inquiries during the company’s working hours (from 9:00 am to 5:00 pm- Except Fridays and Saturdays).

The Help Desk receives enquiries and complaints for troubleshooting through different means:

  • The official email of the Company: nozha_cairo@yahoo.com
  • Cairo Branch: 52 Nakhlet El-Motaey St., Triumph Square, Heliopolis
    Tel.: 27758249/27758278     Fax: 27758279
  • Alexandria Branch: Telefax: 002-03/ 3909098
  • Service and Maintenance Centre: 6th of October City, Industrial Zone
    Eng. Mahmoud Hamdi (Maintenance Director General), Tel.: 01015040440

Technical Support Guidelines:

  • Meeting deadline in terms of supply, installation and troubleshooting services.
  • Ensure quality of services and work.
  • Offer all possible solutions to address any breakdown any time and anywhere in Egypt.